Shipping Information

Based in Cambridge (England) we ship to more than 70 countries worldwide.

UK Delivery

Within the UK products are dispatched the same day (for orders before 3 pm) from stock held in the UK and will be delivered within 2 to 4 working days.

Payment Options

We use Paypal to handle all our online payment systems.

  • You do not need to have a Paypal account to pay
  • And have the option of either using a debit or credit card
  • Or Paypal

Trusted by Retailers Worldwide they are one of the world’s largest secure payment processing companies,

1. Use a Debit or Credit Card…

If you want to use Visa, Amex, etc…..  When you place the order you are automatically directed to Paypal’s secure card processing site. Simply select ‘I don’t have a Paypal Account‘ and you will be directed to the card processing section.

2. Use a Paypal Account..

When you place the order you are automatically directed to Paypal. Simply use your Paypal membership information to place the order

Privacy Policy

Committed to protecting your privacy and providing a safe online experience

Herbal Energy is committed to protecting your privacy and providing a safe online experience for all our users.

The purpose of this privacy policy is to inform you as to what information may be collected from you, how such information will be used by Herbal Energy, your choices regarding the collection, use and distribution of such information, your ability to edit, update, correct or delete such information and the security procedures that we have implemented to protect your privacy.


So that we can provide you with the most efficient and enhanced service (For example to make sure products are delivered accurately), we sometimes collect information about you such as :

  • Name
  • Contact information including email address
  • Demographic information such as mailing address, city, state, country, postcode,

This information allows us to administer our business, provide customer service, communicate offers on products that may be of interest to you and fullfil your order.


We promise to only use your personal information for internal use (For example to arrange for delivery of products) and it will never under any circumstances be sold or shared with any 3rd party organisation for their marketing purposes.


If at any time you wish to have your information changed or removed from our database, please request this action and email your request to us at

Modifications to Policy

This privacy policy is effective as of January 1, 2004. If we change any of the provisions of our privacy policy, we will prominently post such changes prior to implementing the change.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


If you have questions or comments about this privacy policy, please send an email to us at


Advice & Information

If you have any questions, please don’t hesitate to contact us